Customer Onboarding at CCS

Below is a step by step guide that will help you understand the steps we take when managing your cleaning contract. We want you to know you are in great hands, and understand the steps we take to ensure we are supporting your business with the cleaning service it deserves.

One of our experts will visit the site and listen to your requirements, whilst carrying out a cleaning survey.

A bespoke quotation will be produced, using our experience and the valuable information gathered during our meeting.

Once accepted, we will contact the outgoing customer to ensure all TUPE legislation is complied with and further ensure a smooth transition to our company.

A benchmarking exercise will be carried lout with a member of your team to agree upon quality standards

Equipment and materials specific to the needs of your building will be delivered and the cleaning team will be trained in the safe use

Our industry specific software will create a checklist for the quality management of your site, producing audit scores that identify the areas key to you.

Regular reviews will be held with your team and our approach and training fine tuned

Any changes in the way you and your business operate will be discussed out our reviews and our flexible approach will mean we are always providing a service that works for you.

Why Choose CCS

No fixed Term Contracts
30 day Rolling Contracts

Come First

Over 100 Years of
Cleaning Experience

Digital Timekeeping
- Track your Cleaning
with One Click

Client Satisfaction

What our Customers Say

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